star Terms & Conditions

This booking relates to accommodation only and is made with Mr and Mrs K. W. Stevens the proprietors of North Star Villa (hereinafter called the “Owners”).

  • Flights, transfers and car hire (where applicable), when booked via the Owners are still the direct responsibility of the service provider i.e. Ticket agent, Car hire company etc. The Owners offer to assist with arranging these additional services but cannot be held responsible for third parties actions.
  • The Owners cannot be held responsible for any accident, injury, loss or damage howsoever caused.
  • Any parties booking North Star Villa should arrange adequate personal holiday travel insurance through a reputable company.
  • The Owners cannot accept any responsibility for the breakdown of public services including water, electricity or any other lack of facility which is beyond our control. In the event of a breakdown of any equipment in the property or swimming pool where applicable, please notify the house agent immediately.
  • The Owners reserve the right for ourselves or our representatives to visit the property at any time to undertake essential maintenance work, pool cleaning, gardening and routine inspections.
  • Subject always to North Star villa being vacant and available for rent for the required period as requested in the Booking Form , the Owners will confirm the booking when the completed and signed Booking Form together with the deposit is received. Receipt of a signed Booking Form will be taken as acceptance of these terms and conditions. The deposit is non refundable in cases of cancellation. The balance of the cost is payable 8 weeks prior to the departure date. If not paid by the due date, cancellation may be assumed by the Owners, and the property made available for re-letting with consequent loss of deposit. Once paid, the balance is non refundable in the case of cancellation by the clients for whatever reason.
  • A refundable bond of £150 per booking is required to cover the costs of any breakages or damage caused to the property or its contents by the guests during their stay at the villa. The guests understand and agree that the £150 refundable bond is not intended to be a limitation of the amount recoverable by the Owners for breakages and/or damage incurred and any costs in excess of £150 will be paid to the Owners, on demand. The refundable bond is payable with the balance of the holiday booking 8 weeks prior to departure. Provided there are no damage/breakages the bond is returned to the guests 1 week after the end of the holiday. In the event of cancellation it is always refunded.
  • Normal usage of electricity is included in the rental price. However, the Owners reserve the right to set a limit as to the maximum number of units which can be used free of charge. Any usage of electricity above the limit set from time to time would be charged at the prevailing rate as charged by the North Cyprus Electricity Authority. The lead person named in the Booking Form agrees to be responsible for full payment of any excess and that the charge may be deducted from the breakage bond monies. Any limit that may be imposed would be advised and discussed at the time of the booking.
  • In the unlikely event that the Owners have to cancel the accommodation booking, a full refund will be paid to the client. The Owners cannot accept liability for any loss incurred to the client as a result of booking cancellation. Service providers will need to be handled directly by the client. Contact details available upon request.
  • Only the guests named/indicated on the Confirmation are to occupy the property. In no circumstances will any additional person be permitted to stay.
  • The Property must be vacated no later than 11.00 am on the day of departure and the property will not be ready until 4.00 pm on the arrival day.
  • All information supplied/originating by the Owners is correct and accurate to the best of their knowledge. The Owners cannot, however, be held responsible for changes made that they are either not aware of or are beyond their control. All distances and measurements given are approximate and should be used as a guide only.

 

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